Pet Insurance · Telesure Lead Performance

June MTD Deep Dive

Telesure (A&G + FFW) — full funnel, campaign & topic breakdown. Matched leads only.

1–24 June 2026 Source: Leadbyte · Telesure Contact Report Match: phone number · 625/635 matched (98.4%) For: Johnny
Telesure A&G · Lead-to-Sale
May (full)3.9%
1–10 June2.8%
1–24 June (MTD)3.6%
Telesure FFW · Lead-to-Sale
May (full)3.8%
1–10 June4.9%
1–24 June (MTD)4.7%
Telesure A&G · Lead-to-Sale
3.6%
11 sales · 309 matched leads
Recovering: 2.8% (10-day) → 3.6% (MTD)
Telesure FFW · Lead-to-Sale
4.7%
15 sales · 316 matched leads
Stable: 4.9% (10-day) → 4.7% (MTD)

Full Funnel — June MTD

A&G's quote-to-sale is recovering as the month progresses — up from 7.0% in the first 10 days to 9.2% MTD. FFW remains the stronger performer on quote-to-sale.

Telesure A&G (VAPEL)
Matched Leads309100%
Contacted20867.3%
Quoted11938.5%
Sold113.6%
Quote → Sale9.2%
Telesure FFW (VFPEL)
Matched Leads316100%
Contacted21969.3%
Quoted10132.0%
Sold154.7%
Quote → Sale14.9%
A&G's closing rate is recovering toward May levels

A&G's quote-to-sale dropped sharply to 7.0% in the first 10 days of June (from 16.3% in May). Across the full MTD period it's climbed to 9.2% — still well below May, but moving the right direction. FFW's quote-to-sale (14.9%) has also eased slightly from the 10-day figure (13.3% → wait, actually risen) and remains the more consistent performer of the two brands this month.

Disposition Breakdown — June MTD

Telesure A&G — n=309

Quoted Not Sold
20.1%
Customer Not Interested
15.5%
Callback Pending
14.9%
No Answer / Voicemail
24.6%
Not Interested / No Consent
7.1%
Stop All Marketing
2.3%
Policy Sold
3.6%

Telesure FFW — n=316

Customer Not Interested
20.3%
Quoted Not Sold
17.7%
No Answer / Voicemail
23.1%
Callback Pending
9.5%
Not Interested / No Consent
7.3%
Existing Policy / Nothing to Insure
2.5%
Policy Sold
4.7%
Top-of-funnel rejection (No Consent + Stop Marketing) is now nearly identical for both brands: A&G 9.4%, FFW 8.9% — much improved from May's 32–40% range. Post-contact "Customer Not Interested" remains the larger issue for both, especially FFW at 20.3%.

Campaign / Topic Split — June MTD

BrandTopicLeadsSalesConv%
A&GCoverBokkiePet17663.4%
A&Gget.pet-insurance.co.za13353.8%
FFWCoverBokkiePet19152.6%
FFWget.pet-insurance.co.za125108.0%
FFW converts notably better on get.pet-insurance.co.za (8.0%) than CoverBokkiePet (2.6%) — the opposite pattern from A&G, where both topics perform similarly.

CoverBokkiePet — SSID Breakdown

BrandSSIDLeadsSalesConv%
A&GCBPET9333.2%
A&GCBPET28133.7%
A&GCBPETCS200.0%
FFWCBPET10521.9%
FFWCBPET28233.7%
FFWCBPETCS400.0%
CBPET2 has recovered for both brands this MTD period (3.7% each) — the zero-sales pattern flagged in the 1–10 June report did not persist.

get.pet-insurance.co.za — UTM Campaign Breakdown

BrandUTM CampaignLeadsSalesConv%Notes
A&Gdct-versus-white5435.6%Main A&G volume
A&Gopentarget2813.6%
A&Gdct-ugc-june1900.0%
A&Gdct-pet-types1600.0%⚠ 0% for A&G this period
A&Gdct-pet-text-dark9111.1%Best A&G converter
FFWdct-versus-white4924.1%Main FFW volume
FFWopentarget2328.7%
FFWdct-ugc-june2229.1%
FFWdct-pet-types18316.7%★ Best converting campaign, either brand
FFWdct-pet-text-dark8112.5%Strong for FFW
dct-pet-types is a confirmed FFW signal, but not A&G. In the 1–10 June report this campaign showed early promise for Telesure generally. The fuller MTD data now splits clearly by brand: 16.7% for FFW (18 leads, 3 sales) — the best-converting campaign in this entire dataset — but 0% for A&G (16 leads, 0 sales). This is a brand-specific signal, not a universal Telesure one. Worth weighting dct-pet-types allocation toward FFW specifically.

Key Findings

Finding 1 · Positive
A&G's quote-to-sale is recovering

From 7.0% in the first 10 days to 9.2% across the full MTD period. Still below May's 16.3%, but the trend is upward as the month progresses — possibly reflecting agents adjusting after the early-June dip, or a richer lead mix later in the month.

Finding 2 · Positive
Top-of-funnel rejection has normalised for both brands

"No Consent" + "Stop Marketing" combined is now 9.4% (A&G) and 8.9% (FFW) — down dramatically from May's 32–40% range seen in the original deep dive. Whatever changed in the call opening or lead handling appears to have taken hold.

Finding 4 · Signal
dct-pet-types confirmed as FFW's best campaign — but not A&G's

16.7% conversion for FFW (18 leads) vs 0% for A&G (16 leads) from the identical campaign. This is a real brand-level difference worth acting on — increase FFW allocation from this source, and don't expect the same lift on A&G.

Finding 5 · Context
CBPET2's early zero-sales pattern did not persist

The 1–10 June report flagged CBPET2 with 38 leads and zero sales for Telesure. Across the fuller MTD period, both brands converted CBPET2 at 3.7% — a healthy recovery. This was very likely a small-sample timing effect rather than a real problem.

Finding 6 · Match Quality
98.4% match rate — clean dataset

625 of 635 Telesure contacts matched to Leadbyte by phone number. The 10 unmatched records (4 A&G, 6 FFW) were excluded from this analysis per instruction and are not reflected in any of the figures above.


Recommendations

01
Quick Win
Shift dct-pet-types allocation toward FFW
With 16.7% conversion on FFW vs 0% on A&G from identical lead quality, this is a clean, actionable signal. If allocation logic allows brand-level routing for this campaign, weighting it toward FFW should lift overall Telesure performance with no downside.
02
Medium TermFor Telesure
Investigate the "Customer Not Interested" conversation specifically
This is now the single largest loss category for both brands (15.5% A&G, 20.3% FFW), bigger than the consent issue ever was. Since the top-of-funnel problem has clearly been addressed, this is the next lever — likely a pricing or product-positioning conversation happening mid-call. Worth a direct conversation with Telesure about what objections agents are hearing at this stage.
03
Context
Continue monitoring A&G's quote-to-sale trajectory
9.2% MTD is recovering but still well short of May's 16.3%. If this keeps climbing through month-end, it suggests June's early dip was a temporary disruption rather than a lasting change. Worth a check-in at month close to confirm the trend held.
Bottom Line for Johnny

Telesure's June MTD numbers show recovery, not relapse. A&G's quote-to-sale has climbed from 7.0% to 9.2% as the month has progressed, and the top-of-funnel consent problem flagged in May has clearly improved for both brands (down to ~9% combined, from 32–40%). The dominant issue now is post-contact rejection — "Customer Not Interested" — which is a different, more specific problem to solve than consent was. The standout actionable insight is dct-pet-types: a confirmed 16.7% converter for FFW specifically, with zero signal for A&G. Shifting that allocation is a clean, low-risk win available right now.

Data: Leadbyte export · Telesure Contact Report · 1–24 June 2026 · 625/635 matched (98.4%) Charles → Johnny · June 2026